Legal
Privacy Policy
How we collect, use and protect your personal information.
Information We Collect
We collect personal information that is necessary to provide our credit assistance services, including:
- Full name, date of birth and contact details
- Financial information including income, assets and liabilities
- Employment details and history
- Credit history and credit scores obtained from credit reporting bodies
- Identification documents such as driver's licence or passport
How We Use Your Information
Your personal information is used to:
- Assess your eligibility for credit products and provide credit assistance
- Communicate with you about your application and our services
- Comply with our legal and regulatory obligations
- Improve our products, services and internal processes
- Prevent fraud and manage risk
Sharing Your Information
We may share your personal information with lenders, credit reporting bodies, and other third parties as required to provide our services or as required by law. We do not sell your personal information to third parties. All third parties we engage are required to handle your information in accordance with applicable privacy laws.
Questions or Complaints
If you have any questions about this Privacy Policy or wish to access, correct or complain about the handling of your personal information, please contact our Privacy Officer. We will respond to your request within a reasonable timeframe. You may also lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.